Frequently Asked Questions

How does someone get in touch with me on board in an emergency

On the boat, in addition to a VHF radio, we have a satellite phone and e-mail (contact the office for the address). Passengers can use these for ship to shore communication. There is a fee for non-emergency use. Your family and friends at home should contact Juliet Sailing and Diving at 1-866-558-5438 and we will contact the boat.

Is there internet access / cell phone reception on board?

There is no internet or wifi on board while we are out on charter. We have a dedicated satellite email system but no ability to browse the internet or check personal email accounts. When within site of land in the Bahamas, VIs, and Puerto Rico your US phone will most likely work, but please check with your provider for fee schedules and roaming charged that might be incurred.

Will I get seasick?

Possibly, and if it is going to happen it usually occurs on the first day before you’ve grown your sea legs. If you have any concerns and are thinking of taking a Dramamine type product, it has been recommended that you start taking these products 24hrs prior to departure. Read the product label before use.

Are there outlets in my cabin?

There are normal household 110v outlets throughout the boat, in all cabins and the main salon for you to use.

Do you provide sheets, towels, soaps?

We provide all linens, shower and deck towels, and basic soaps in all of the shower areas. If you like something specific feel free to bring it with you. 

What about gratuities?

Across the liveaboard industry in the US and Caribbean, tips are not included in the price of the trip, and a suggested gratuity of 10-15% is greatly appreciated. If there is any issue with the service level do not hesitate to bring it to the Captain’s attention.

Do you allow gloves/knives?

Yes, but remember gloves are for the mooring line only, to to protect your hands if you touch the coral. We adhere to a strict no touch/no take policy on all of our trips and destinations, with the exception of garbage, and lionfish. Take only pictures, leave only bubbles, kill only time – and lionfish. 

Do you require the use of reef-safe sunscreens?

We don’t require it but we strongly recommend the use of reef-friendly sunscreens to help keep our ocean’s corals healthy. Research estimates that 4-6,000 metric tons of sunscreen wash off swimmers into the ocean annually, and most of these sunscreens contain ingredients that cause harmful algae blooms and coral bleaching. Please check your sunscreens and avoid those that contain benzophenon/oxybenzone. To do your part, use biodegradable, natural sunscreens to help protect the reefs. Stream2Sea SunscreenLook for sunscreens that have active ingredients such as titanium dioxide or zinc oxide. We’ve recently partnered with Stream2Sea, if you’re booked on a charter with us we’ll send you code for 10% off your order with them to help encourage you to dive and travel conscientiously and sustainably. For more information please don’t hesitate to contact us (References: HuffPo, National Park Service, The Guardian, Environmental Contamination and Toxicology, NOAA)